Service

Customer Care Hotline

Description

The Parking Violations Bureau has established an automated Voice Response System (VRS) hotline for your convenience. By dialing any one of the local numbers listed below, you can obtain general information, check the status of a citation, or pay for your citation by Visa or Mastercard credit card 24 hours a day.

Customer Service Hotline Phone Numbers

(866) 561-9742

TTY

(213) 623-7046

If you are hearing impaired, and would like to pay for a citation via telephone by Visa or Mastercard, you must make arrangements with your TTY provider for assistance with the PVB pay-by-telephone service.