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In-Person Request for Initial Review

You can visit one of our four convenient Public Service Centers and request an Initial Review. For directions to the Customer Service Centers nearest to you, select one of the following facilities, and click on the link:

Unlike Initial Reviews by telephone, the Review will not take place immediately. Instead, the Customer Service Representative (CSR) will take a request for an Initial Review. You will be notified of the results of that Review by mail. Based on current City of Los Angeles parking regulations, one of the following determinations will be made:

  1. The citation is valid and must be paid
  2. The citation is not valid and will be cancelled
  3. The citation requires further investigation

If your citation is found to be "Valid" you will be sent written notification that the citation must be paid. Please ensure that the Parking Violations Bureau has your correct mailing address.

If your citation is found to be "Not Valid" you will be sent written notification that the citation has been dismissed. Your citation will be cancelled and you do not need to take any further action. If you have already paid the fine, then you must request a refund. Send a letter requesting a refund to the above address with the citation number of the citation which was dismissed.

If your citation requires further investigation then the CSR will temporarily suspend your citation while the investigation is conducted. You will be sent written notification that the citation is being investigated. You may also be instructed to send additional information. You will not need to pay the fine, until the investigation is completed. Once the investigation is completed, you will be notified of the results by mail.

Keep in mind that an Initial Review will be conducted as soon as you tell the CSR that you believe the citation was issued unfairly. You do not need to specifically ask for an "Initial Review". The results of that Review will be logged into the Parking Violations Bureau computer system. You cannot request another Review of the same citation.